Xact XTR1 Sirius Satellite Plug and Play Receiver

• Preset tuner scans up to 18 stored streams
• User-Selectable Search -Search by stream name, capture and store up to 20 artists and song titles, while skipping streams when stepping up & down
• Stereo line level audio output, via industry-standard connectors
• Multi-channel wireless stereo FM connection via 6-channel modulator/transmitter and antenna system
• Parental Controls allow administrators to passcode-protect streams form other users

First off, the XACT is a very nice receiver. I have owned a PNP2 and this receiver and I prefer this one. The XACT, while not wearable, is very portable. You can even buy the Powerpod and take it anywhere you go. The size of the receiver does come with setbacks though, there are only 10 S-Seeks compared to 20 on most of the other receivers. The screen is smaller (although very nice), and the presets require a little more work to set. The greatest thing though is the service itself. It is great not to hear any commercials, and the music streams are top quality. The Talk, News, and Sports are also great. Sirius recently added a Maxim channel, which is quickly becomming one of my favorites. Sirius's sports are great, I am a fan of football and there is nothing like hearing your team that is normally not carried locally. In the end I recommend this receiver and Sirius.

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This unit has a difficult-to-read screen (especially in sunlight) and tends to lose power for no reason. But the most compelling reason to avoid it is the company that makes it. I have never experienced worse customer "service" in my life than that I have experienced with XAct. When the screen on my XTR1 got cloudy for no apparent reason, obscuring my vision of the display, I called XAct and after wending my way through their seemingly endless voicemail menu, I finally reached a live human who gave me instructions for returning the unit and remote, saying it was covered under warranty and would be replaced within 7 to 10 days. After a month I called back and when I finally reached a person (who was at first stymied by the apparently mysterious fact that I had called from a DIFFERENT PHONE NUMBER), I was told that the unit had not been replaced (and I had not been contacted) because I had the gall to leave the wall adaptor in the box that I returned. This now meant I was supposed to completely un-install the wiring and antenna from my car and send it all back so they could replace it, and I could then pay to have it re-installed. They could not grasp the concept that they could just send me a new receiver and remote, along with my erroneously included adaptor.

One month later and I am STILL trying to get my new receiver. I have been told several times that supervisors were not available, at lunch, etc. and would call me back, but I have yet to receive a single phone call from this company. I will NEVER buy another XAct product and I will tell as many people as possible to avoid them like the plague. Get the Starmate Replay -it works much better than the XTR1, has a display that is visible even in bright sunlight, looks great and isn't made by XAct!

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The good: Nothing. I'm absolutely serious. So off to...

The bad: I got this for Christmas as part of a promo from Sirius. (It was purchased in November and that's when the 12 month subscription started. Of course they don't tell you that until they charge you IN OCTOBER to renew. Thanks Sirius!) The unit did not work out of the box. I still have to turn it on/off several times for it to work. And then about half the time the screen is blank. The FM transmitter is total garbage, I have yet to find a usable station for my whole commute. Ones that work at home don't work in the city. No fault of the unit per se, just bad design in general. And even when it works, the thing is too far from my radio to transmit a good signal, so the crystal clean digital music sounds worse than AM, worse than even a CB radio. I guess the genius designers thought I'd attach this directly to my dashboard so it can be directly above the car stereo, as the customer rep suggested. Sorry, not gonna happen. Plus the output audio cable that is shown prominently in the manual was not included in my kit. So that's an extra expense. The antenna's magnet has scratched my paint (how about a nice rubber base next time?), and I'm just waiting for the cable to snap on me like so many others have mentioned. Did I mention the heat yet? It gets very hot.

The ugly: This thing does not perform to any level of expectation (unles you expect the worst), there is no customer service to speak of and I'm afraid this piece of garbage will catch on fire months before Stern even gets on the air.

Final point: It's no wonder they were giving these away with a prepaid one-year subscription. You get what you pay for.

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I had been using my Xact Receiver since January 05 without problems until the end of September. It began powering itself off, and would continuously reboot with the Sirius logo and without any sound. Since the problems coincided with the Sirius updates, I figured it was a satellite problem. Sirius resent the signal several times, and that didn't fix the problem. They did not advise me of any problems with my particular brand of receiver although I'm sure they have heard plenty of complaints. Once I started having major problems I started looking online for others with this problem, and found quite a few people who are furious about this.

I called the Xact customer service department, and while it was very difficult to get a live person, I finally did. She gave me EXPLICT instructions to follow about returning the unit (including the remote-got to follow instructions people!!!) and approx 3 weeks after sending my defective unit in, I received a brand new factory sealed receiver and remote. They advised me to lower the contrast and brightness on the receiver; it would keep the unit cooler. I also don't leave the unit powered on unless I am actually listening to it; I guess I'm trying to prolong this receiver's life.

I'm not happy with this experience .... I have purchased 2 boomboxes, the car unit and the home docking kit for this receiver...I feel that it is just a matter of time before this one goes out also. I think its a shame that Xact has put out an obviously defective piece of equipment, and that Sirius is not demanding quality control from it's equipment manufacturers.

Buyer Beware on this one folks!!!! DO NOT BUY USED!!!! You will no doubt be buying someone else's problem. I know the next time I have problems, I will be selling my equipment on ebay or amazon!! Any takers?

I purchased the Xact XTR1 last November when I first subscribed to Sirius. I have been disappointed with this item since the first day. First, the item was very cumbersome when I tried to fit it onto my car's console. Second, the boombox accessory has horrible tone too tinny for my ears. Third, and most important, the receiver gets *very* hot. The unit hasn't overheated but I am very nervous about using it. I've owned this unit one year and am going to ditch it for a newer receiver.

There are better receivers out there....