iHome iP88 Dual Dock Alarm Clock Radio for iPod and iPhone (Gray)

• Wake or sleep to iPhone, iPod, custom playlist, AM/FM radio
• Triple Alarm with Weekday/weekend alarm settings
• 2 docks to charge and plays iPhone or iPod while docked
• 3 independent alarms let you wake to any combination of iPhone, iPod, AM/FM radio or buzzer with 7.5.2 alarm settings
• Reson8 speaker chambers / Specially designed high-end drivers deliver astounding clarity, depth and power

Like other reviewers I loved this product until it just stopped working. After it quit I set it aside and ignored it for a couple weeks before deciding to try and get some support from iHome on the product. I looked for a serial number on the bottom and failed to find more than a six character alpha-numeric by the battery door for the backup batteries. The odd thing is that I opened the battery door, removed and then replaced the batteries...only to find the time readout came back on! I then plugged the device in and it worked! Woohoo!

A few hours later it had died again. Hmm...maybe it's tripping some kind of internal fuse? Either way, this is obviously a defective product that is still being sold by iHome. Unfortunate as it has a lot of great features. NOT recommended.

UPDATE: I contacted iHome on their web site and received a quick return email asking for my address. They state I will receive a UPS return label and a replacement product after I return the defective one. I'll update again when this process is complete.

FINAL UPDATE: iHome sent the UPS return label to my email account. I printed the email with the label, packed the defective unit in a box and attached the label. I then dropped it off at a UPS drop off location (Staples). About a week or so later I received a new iHome replacement for the unit that stopped working at no cost to me. The new unit works beautifully and came in new retail packaging with all accessories. Although the product certainly should have lasted longer than it did, iHome was very easy to deal with and provided a no hassle replacement for their defective product. I'm re-rating this item 4-Stars and will continue to purchase iHome products with the added confidence of quality support for their products. To iHome: BRAVO!

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I liked this product while it was working, but in my opinion, any product that quits on you after only 6 months does not deserve even a mildly favorable review. To make matters worse, iHome's customer service has been completely unresponsive to my inquiries regarding product warranty.

This was not a cheap item, and I am thoroughly disappointed. Save your money.

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Its great as long as it works...Mine worked for around 10 months and died. There is no warranty info on the ihome website...heck they dont even list this model on their website anymore. Tried calling them but then you are put on hold for a long time...DONT BUY THIS!!!!!!!

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This is a quality product, eh? Looks like it's got a built in life span of less than a year. I have no clue why mine died. But dead it is. Sweet.

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My mom got this for me and for Christmas. I loved this thing! The sound was great, the features were great (seven different brightness settings for the clock how cool is that?), you can reset the clock to the exact time on your cell phone, there's a remote control, etc. But then one day I realized it was turned off even though it's plugged in. I can't get it to turn on anymore :(

Therefore, i'm in the middle on the number of stars. If I had written this review before it broke i easily would have given it 5 stars. My sister and her husband got one for Christmas as well and theirs is still going strong.