Naxa NI-3103W White Alarm Clock Radio Docking Station iPod MP3 Dock

• Naxa NI-3103W White Digital Alarm Clock Radio iPod MP3 Docking Station
• Digital AM/FM Alarm Clock Radio
• Plays Music from iPod and iPhone / Charges iPod While Docked (except iPhone and Shuffle)
• Dynamic Dual Stereo Speakers for Premium Sound
• Auxiliary Input / Auxiliary Output / Headphone Output

I purchased this item as a Christmas gift for my daughter. I noticed the time was always fast on it. By March the prong that the ipod sets on detached. I emailed the seller's customer service department a week ago & haven't heard back. I contacted them again a second time. Their reply stated that their products only have a 90 day warranty. $60 wasted on this product!

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I wanted to start with cons and then end with pros.

Cons: This is not a Bose sound quality is mediocre. It works well as an alarm clock, just don't expect audiophile quality listening experience. Unit died after only 2 months of use.

Pros: CUSTOMER SERVICE!! Within an hour of leaving product feedback, this seller contacted me via phone and email to offer an unsolicited RMA. This seller is engaged and focused on satisfying their customers wants and needs! In an electronic world it's refreshing to do business with an internet company that does everything it can to treat customers right and with respect. They've just earned a loyal customer!

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Some of the buttons are hard to press but other than that, everything functions well as described and it arrived on time.